Policies & Terms of Use

Overview

Finkeyz 360 (also known as Finkeyz), operated by Edusential Learning Pvt Ltd, provides various educational and academic services including career counselling, life skills programs including financial literacy and others, Ivy League profile building, study abroad counselling, student clubs, earning opportunities via referrals and mentorship and more (services). This document outlines the terms and conditions for using Finkeyz services and website.

By using Finkeyz services and website you consent to the below.  

Disclaimer

The information provided on Finkeyz 360 is for general informational purposes only. While we strive to ensure accuracy, we do not guarantee the completeness or reliability of the information. Use of the content is at your own risk. Edusential Learning Pvt Ltd is not responsible for any loss or damage resulting from the use of our services or content.

While using Finkeyz website, you may land on the other websites whose contents and action are not under our control or influence. Mentioning of any link does not imply our recommendation or endorsement of their contents or their opinions.

We take every possible care to keep Finkeyz website up and running smoothly. However, Edusential Learning Pvt Ltd does not take any responsibility for, and may not be liable for, the website being briefly unavailable due to technical issues that may or may not be beyond our control.

 

Privacy Policy

General Information

This Privacy Policy (hereafter “Policy”) presents the privacy practices for Edusential Learning Pvt Ltd (“Edusential”, “Finkeyz”, “We” or “Us”) regarding the usage of the Personal Information of the users (“You” or “Your”) and use of our learning platform www.finkeyz.com (“Website/website”).
We appreciate your trust in us. In order to honour your trust, Finkeyz follows proper ethical standards in collecting, applying, and safeguarding any information that you may provide us. Edusential Learning Pvt Ltd (functioning under the brand name Finkeyz), is an education technology (edtech) company, with the objective of delivering learning to users.
This Privacy Policy, as part of our Usage Policies, encapsulate our practices related to how we gather, maintain, utilize, share and protect your Personal Information. This policy also gives you relevant information about your actions/options regarding the usage, access and update of your Personal Information and your options related to your Personal Information and ways to connect with us or supervisory authorities in case of any issue that may arise.

This privacy policy also oversees your use of the application ‘Finkeyz Smartphone App’ (‘Application’), finkeyz.com (‘Website’) and the other related applications, products, supporting materials, websites and services managed by Edusential. By giving your approval to this Privacy Policy and accepting the Terms of Use, you agree to our means of gathering, usage and sharing of your Personal Information as mutually agreed in this Policy.

We will revisit this Policy periodically to keep it updated and relevant. Whether you are a curious visitor or a registered user, please note that this Policy is subject to change at any time without notice. To stay updated of occasional changes, we urge you to review this Policy at frequent intervals. We will notify all our registered before making any changes to this Policy and give you the opportunity to understand the scope and implications of the updated Policy.

Please read this Policy carefully before using this website (finkeyz.com), along with the Terms of Use provided on the website. For the purpose of this Privacy Policy, “Personal Information” is defined as any information that can either identifies you as an individual (“Personally Identifying Information”) or that may be connected to you indirectly by linking it to Personally Identifying Information. We urge you not to access or use our website if you do not agree with the terms of this Policy.

If any information provided or uploaded by you on our website (or on any other platforms) violates the terms of this Policy, Edusential may remove all such information after intimating you about it and may also limit or cancel your access if needed.

Your Personal Information

You may browse our website to get information about our services and offerings. As a curious visitor on Finkeyz.com website, you are not required to provide any Personal Information. We may gather and store select aggregate information from your access of the website to improve security, understand trends and to improve our customers’ experience. We may also use this data to analyze traffic patterns on the website so that we can make it more useful to our visitors.

We collect your Personal Information when you register on our website (https://finkeyz.com) or smartphone application, when you express an interest in getting information about us or offerings, when you participate in activities on the website or contact us via the website. Please bear in mind that we will collect your Personal Information only if we have an adequate basis for doing so, such as to comply with legal and regulatory obligations; for the performance of our contract with you; for legitimate interests (permitted by law) or those of a third party; or where you have given clear consent.

When you visit the https://finkeyz.com website with the intent to purchase our programs or register on our website, we may collect a select Personal Information that you will, with consent, provide to us via our contact forms, such as:

  • Contact Information, including your Name, Email Address, Picture, Mailing Address, Phone Number, Location etc.
  • Your Billing Information, such as your billing address.
  • Your Unique Identifiers, such as username or password.
  • Information provided to us through your interaction with our customer care or representatives, participation in our surveys or our marketing promotions.
If you are an employee of Edusential, we collect your Personal Information such as your Name, Address, Email Address, Contact Number, Date of Birth, Gender, Government-issued Know Your Customer documents & details, Nationality, Education Details, Bank Account Details, etc.
Edusential may use technologies such as cookies, log files, the flash cookies for specific purposes, such as to help understand how you interact with our website and services, to provide you a better experience. In addition, the website may capture certain information automatically, such as the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the website. As is valid of most smartphone applications, we also collect some other information as per the permissions. We use a third-party credit card processing company to bill you for goods and services we offer. These companies do not retain, share, store or use any personal information for any other purpose.

Retention of Personal Information

Edusential Learning Pvt Ltd may also use your Personal Information, where:
  • it may be necessary to deliver the services you have requested; and
  • where it is necessary to comply with legal requirements or for normal business purposes as set in this Policy.
Edusential may use your Personal Information to provide, analyse trends, to conduct research, manage, and enhance our services, to learn about your learning patterns and interaction with the website, to provide you with a personalized experience on the website by offering you the services best suited for your requirements, to contact you for issues related to your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

Sharing of Your Personal Information with Third-Parties

We may, at times, share aggregate statistics about our customers, traffic patterns, and related site information to the third parties of repute, however this information when shared, will be in an aggregate form and would not contain any of your individual Personally Identifiable Information. We may occasionally send email notices, messages or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.
We may use certain services provided by the third parties to analyze the data and information to personalize, glean insights and help us improve your experience or connect with to you with value-added applications, products, information and services. However, please note that these third-parties do not have any independent right to share this information to anyone. At all times, we do not sell, trade or share your Information to any third party (except subsidiaries / affiliates of the Company for related offerings) unless we are expressly authorized by you either in writing or electronically to do so.
Apart from as agreed in this Policy, we shall NOT sell or disclose your Personal Information to third parties without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Policy.

Consulting

We may also engage third-party Service Providers to offer marketing, advertising, communications, infrastructure, and IT services, to personalize our service, to process credit card transactions or other payment methods, to provide customer service, and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your Personal Information or other information. We do not authorize them to use or disclose your Personal Information except in connection with providing their services.

Cookies

We may use cookies, which are small files containing a string of character, to your IP address, giving the browser distinct identification, to identify the pages on our website that you have visited. We use Cookies to personalize the Content that you see on the website. Furthermore, these files also help in logging-in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to most users. Most of the web browsers can be set to disable the use of Cookies.

Links

The finkeyz.com website may provide links to other websites that are not under our direct control. Clicking on links may take you to sites outside our domain. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You are accessing such linked websites solely at your own risk. These websites are not subject to this Privacy Policy. We are not responsible for the privacy practices of these websites. We advise our users to be informed when they leave our site to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies only to information collected by the website.

Security

We are concerned about protecting the confidentiality of your personal information. To this effect, we provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information only to those authorized employees who need to know that information to operate, develop or improve our services. Please be aware that although we endeavour to provide reasonable security for information we process and maintain, no security system can be perfect and prevent all potential security breaches.

Log information

When you visit the website finkeyz.com, our servers automatically record information that your browser transmits to us. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User Communications

When you send any communication to us via an email or any other channel, we may retain those communications to process your inquiries, respond to your requests and enhance our services.

User Consent

By registering with us, you give us permission to contact you by email, sms or phone call on matters related to your enquiry and engagement with Finkeyz. You also give us permission to collect, process, store, disclose and handle your information as set forth in this Policy now and as modified by us time to time. Processing of all client information in any manner, including, but not limited to, collecting, storing, using, combining, sharing, transferring, disclosing and deleting Information currently takes place in India.

You also give us permission to record all online sessions as part of any of our services or programs provided. Recordings are used to facilitate training, learning and to enhance the experience for our members. Short snippets or highlights of these sessions may also be shared on our website and other digital handles to showcase and promote our services. Recordings may be made available to members including parents and guardians upon their request or otherwise. However, once shared, members may download or distribute the recordings which may be beyond our control. 

 

Changes To this Policy

As the Company evolves, our privacy policy may also need to evolve to factor in new realities and possibilities. You are advised to review this Policy regularly for any changes, as continued use is considered approval of all changes.

Ownership of Rights, Copyrights and IP

All rights, including all copyrights, in this website are owned by or licensed to Edusential Learning Pvt Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is strictly prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on the website for commercial or public purposes.
This website contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of Edusential is protected by copyright as a collective work under the applicable copyright laws. Edusential owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as copyright or license to use in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download or print or save copyrighted material for your personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, publication, or commercial exploitation of downloaded material without the express consent of Edusential is permitted.
You understand that you do not get any ownership rights by downloading copyrighted material from www.finkeyz.com website. Trademarks that are mentioned on the website or a website owned or operated in conjunction with Edusential shall not be deemed to be in the public domain but rather the exclusive property of Edusential, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of Edusential, unless otherwise stated.
Edusential does not have any overt obligation or responsibility to provide you with indications that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other losses resulting from such a submission. By placing material to any public area of the website, you guarantee that the owner of such material has explicitly accorded Edusential the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, publish, translate and distribute such material (in whole or in part) anywhere and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You hereby grant Edusential, the right to edit, copy, publish and distribute any material made available on the website by you.
If you come across any abuse or violation of these Terms, please report to us at Contact Information.

Refund Policy

You may Book a Call with us to figure out if Finkeyz program suits you as a student, or for your child if you are a parent.

Our fees are non-refundable for all of our services except for specific Life Skills Programs which have more than 12 sessions in the course and if the student is enrolled for a personal or individual class. The refund would be applicable only within your program enrollment period and would be proportional to the total number of sessions taken by you until then. Kindly note demo session and missed classes (where the teacher waited on the students) are also counted as sessions taken by student. All Nurture Programs are limited duration program and refunds are not applicable after the program enrollment period expires. For ‘Group Classes’, the fee is non-refundable as pullout of one student can affect other students and the viability of the batch. The refund would be processed to your account within 5-7 working days.

For other services, the fees are non-refundable.

Affiliate Policy

Through the Finkeyz Earn Pocket Money program, we run an affiliate program wherein users (affiliates of Finkeyz) refer their friends and networks to our programs and gain a commission upon enrollments. While we appreciate and encourage the efforts of our affiliates, we also have certain guidelines and policies to ensure fairness and transparency:

  1. Eligibility: Any registered user of Finkeyz can become an affiliate by joining the Earn Pocket Money program. Affiliates must comply with all applicable laws and regulations.

  2. Commission Structure: Affiliates earn a commission for each successful enrollment referred through their unique affiliate link. The specific commission rates and terms are outlined in the affiliate agreement.

  3. Promotion Guidelines: Affiliates must promote Finkeyz programs in a truthful and ethical manner. Misleading claims, false advertising, or spammy practices are strictly prohibited.

  4. Referral Tracking: Commissions are tracked using unique affiliate links provided to each affiliate. Affiliates must ensure their referrals use these links to register for our programs to be eligible for commission.

  5. Payouts: Commissions are paid out on a monthly basis, subject to a minimum payout threshold. Affiliates must provide accurate payment information to receive their commissions.

  6. Prohibited Practices: Affiliates must not engage in any activities that may harm Finkeyz’s reputation or violate any laws. This includes, but is not limited to, using deceptive practices, infringing on intellectual property rights, or engaging in unethical marketing tactics.

  7. Termination: Finkeyz reserves the right to terminate any affiliate’s participation in the Earn Pocket Money program at any time for any reason, including but not limited to violations of these policies or other agreements.

  8. Modification of Terms: Finkeyz may modify these affiliate policies at any time. Affiliates will be notified of any changes, and continued participation in the program constitutes acceptance of the new terms.

  9. Final Decision: In all matters relating to the Earn Pocket Money program, the decision of Finkeyz is final and binding.

By participating in the Finkeyz Earn Pocket Money program, affiliates agree to adhere to these policies and uphold the integrity of Finkeyz.

General Provisions

  • Notice: All notices served by the Company shall be provided via email to your account or as a general notification on the smartphone Application. Any notice to be given to the Company should be sent to Contact Information.
  • Entire Agreement: The Terms, along with the Privacy Policy, and any other guidelines made applicable to the smartphone application and website from time to time, constitute the entire agreement between the Company and You with respect to your access to or use of the website and the Services thereof.
  • Assignment: You cannot assign or otherwise transfer your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking your consent.
  • Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or any part thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
  • Waiver: Any failure by the Company to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by the Company of that provision or right.
  • Relationship: You acknowledge that your participation on the smartphone application, does not make you an employee or agency or partnership or joint venture or franchise of the Company.
  • The Company provides these Terms so that You are aware of the terms that apply to your use of the Website/Application and Services. You acknowledge that, the Company has given you adequate opportunity to review these Terms and that You have agreed to them.

Feedback

Any feedback that you provide with respect to our services shall be deemed to be non-confidential. Our Services shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that:
  • Your feedback does not contain confidential or proprietary information of you or of third parties;
  • the Company is not under any obligation of confidentiality, express or implied, with respect to the feedback;
  • the Application may have something similar to the feedback already under consideration or in development; and
  • You are not entitled to any compensation or reimbursement of any kind from the Company for the feedback under any circumstances, unless specified.
  • Under no circumstances shall the Company be held responsible in any manner for any content provided by other users even if such content is offensive, hurtful or offensive. Please exercise caution while accessing our website.

Grievance Policy

We make the best endeavors to provide you with a pleasant experience. In the unlikely event that you face any issues, or have any grievances please contact us at [email protected].